Just a moment while everything loads...
Preparing our website content...
Just a moment while everything loads...
Transform outsourcing with AI-powered solutions that streamline operations, reduce costs, and improve accuracy across customer support, back-office, and sales processes.
At TGCX, we specialize in AI BPO Solutions that combine AI-driven workflows, intelligent voice assistants, and automated back-office operations to transform outsourcing. From AI-powered call centers to technical support and lead generation, every solution is designed to streamline processes, enhance efficiency, reduce costs, and deliver measurable results across your organization.
Our systems integrate seamlessly with existing platforms, ensuring scalable, reliable, and 24/7 intelligent operations.
Our AI Call Center Solutions deploy intelligent voice assistants and smart IVR systems to route calls efficiently, reduce wait times, and improve customer satisfaction. Human agents work alongside AI to ensure faster and more accurate query resolution.
AI-enabled voice assistants for intelligent call routing.
Smart IVR systems to minimize wait times.
Enhanced customer satisfaction through AI support.
Integration with human agents for seamless service.
With Customer Support & Helpdesk Outsourcing, we combine AI chatbots, ticket automation, and knowledge base management to provide fast, accurate, and multilingual support, 24/7.
AI-assisted chatbots for instant query resolution.
Automated ticketing and workflow management.
Multilingual support for global audiences.
Knowledge base integration for consistent support.
Our Back Office Process Outsourcing automates data entry, billing, HR, payroll, and document processing with AI-powered systems, reducing errors and turnaround times while maintaining compliance.
AI-driven data entry and document automation.
Payroll, HR, and billing process outsourcing.
Business process automation for operational efficiency.
Error reduction and faster turnaround times.
With Technical Support Outsourcing, our AI-supported teams provide monitoring, troubleshooting, and escalation management for IT, SaaS, and enterprise systems, ensuring seamless operations.
AI-assisted IT helpdesk and remote tech support.
Continuous system monitoring and issue resolution.
Escalation management for complex technical problems.
Support for SaaS and enterprise platforms.
Our AI Lead Generation & Sales Support services use AI-driven lead scoring, qualification, and nurturing to increase conversion rates, shorten sales cycles, and allow your sales team to focus on high-quality prospects.
Automated lead qualification and scoring systems.
AI-powered lead nurturing campaigns.
Enhanced sales support for higher conversion rates.
B2B lead generation and pipeline optimization.
Business processes that run smarter not just faster.
Real-time coordination and adaptive intelligence.
Modular solutions that scale with your team or infrastructure.
Integrated AI + IoT systems, managed from one place.
Business processes that run smarter not just faster.
Real-time coordination and adaptive intelligence.
Modular solutions that scale with your team or infrastructure.
Integrated AI + IoT systems, managed from one place.
Business processes that run smarter not just faster.
Real-time coordination and adaptive intelligence.
Modular solutions that scale with your team or infrastructure.
Integrated AI + IoT systems, managed from one place.
Business processes that run smarter not just faster.
Real-time coordination and adaptive intelligence.
Modular solutions that scale with your team or infrastructure.
Integrated AI + IoT systems, managed from one place.
Looking for smarter, faster, and cost-efficient outsourcing? Contact TGCX today to discover how our AI BPO Solutions can scale your operations, automate processes, and deliver AI-driven support across your business.
Answers to common questions about AI BPO Solutions and its features.
AI BPO Solutions combine chatbot/voice AI, intelligent workflows, and human agents to deliver faster, more accurate, and cost-effective outsourcing compared with manual-only models.
